© Asian Institute of Technology,
P.O. Box 4, Klong Luang,
Pathumthani 12120, Thailand
Tel: (66 2) 524 6082
Email: helpdesk@ait.ac.th

Q: 1. How to identify Spam/Phishing Mails?

A:

Phishing emails are messages sent by individuals trying to "fish" for personal or financial information. Phishers are getting better every day at making their messages look authentic. There are two types of phishing emails:

i) Emails that ask you to reply to the message with confidential information, such as your user ID and password. Never respond to any email with confidential information.
ii) Emails that ask you to click on a link to a web page, which then asks you to provide confidential information. Many times these web pages look like legitimate sites, such as Bank of America or PayPal, but they are not. When you provide your user ID and password, this information is captured by the phisher, who can then use it to log into the legitimate site.

 

Q: 2. What to do if you get a phishing email?

A:

i) Send any phishing emails you receive, including its full header information, to helpdesk@ait.asia or helpdesk@ait.ac.th
ii) Never respond to any email with confidential information.
iii) Never respond to any email with confidential information. UH and other legitimate businesses will never ask for this information via email.

 

Q: 3. How to Protect Yourself?

A:

Here are some best practices that will help protect you and your information:

1. Beware of messages that claim your account has been suspended.
2. Beware of messages that claim your account has been suspended.
3. Never click on a link in an email. Instead, always type the legitimate Web address of the site you want to reach directly into your Web browser.
4. Keep your anti-virus software up to date.
5. Change your password in every 45 days for better security.
6. Report any suspicious emails to AIT ITSU Helpdesk.